First time visit - very friendly staff, easy to make an appointment. They were ready for me even though I was a bit early. The free services offered were an added perk (you can choose from a few) and the quality of all the services and products used was high. Adler J. is an Aveda salon, which is certified by PETA as not using animal products or being tested on animals (https://www.peta.org/living/beauty/cruelty-free-aveda/), which is the reason why I selected the salon. I will return because of the quality.