This appointment ran much more smoothly than the other one I had, but I didn't get a survey request for that appointment! With that appointment, I had to wait almost an hour to be seen (and this was for a morning appointment!) with no explanation as to why. I also had to be called back by his PA after the appointment and asked to if I was supposed to have an MRI because neither one of them could remember. I think the computers were down, but if that was the case, it should just have been explained.