65.0% would refer friends and family to us

5 stars Customer since 2017

Excellent customer service.

3 stars Customer since 2016

Dr Ting is terrific but I had to wait 45 mins after my scheduled apt due to 'no room available'. My schedule is pretty tight; I count on professionals to manage their schedules as they would have me manage mine.

2 stars Verified customer

Never keep appts on time. Always 30-45minutes late. Care has been ok although my problem after 6 months of visits still exists.

5 stars Customer since 2018

The dermatology Care takes care of you right away & provides you with the necessary treatments to care for you. They are excellent providers who know how to take care of their patients!

5 stars Customer since 2017

Jessica is eonderful

5 stars Verified customer

Irene is excellent... good customer service and patient. She made my daughter very comfortable and did an excellent job with acne extraction. We are always happy after the session.

2 stars Verified customer

Dr. Ting is very personable and a professional however the same cannot be said about some of his associates/colleagues. If one would like an informed consultation about skin therapies-laser, topical, etc.-I would highly suggest he/she meet with Dr. Ting only.

My recent patient visit with a PA was sub-par in terms of the patient "bedside manner" and the level of expertise regarding technologies, techniques and procedures involving therapies and Botox.

While this was not my first experience with this office, my most recent visit felt as if I was getting the oil changed in my car. Very impersonal (e.g. PA examined my face while sitting 3+ feet away from me), non informative regarding technologies, risks and contraindications of specific topical treatments being prescribed, not to mention, an extensively long wait (nearly 30 minutes).

Also, a second person was invited in the examination room without introduction. This is not an academic institution so it would've been-at the very least-a common courtesy to inform me who this person (e.g. title, role).

5 stars Verified customer

Excellent service. Doc takes his time explaining everything. There’s no sense of rush or urgency to go to next patient. Consistently great service. Thank-you!

5 stars Customer since 2010

Helpful, caring and timely

5 stars Customer since 2018

Very friendly and professional staff.