When were in the parking lot, getting out of our car, for our 10:30am appt, I received a call from the clinic at 10:25am as a reminder that we needed to be there in 5 minutes. We met with Dr. Ugwu, who is soft spoken and nice, and asked if our dog fast for the dental cleaning. Unfortunately, we didn't a get a reminder the day before, so our furbaby ate a little in the morning. As a result, the dental cleaning may be delayed or rescheduled. This is our first dog and I was nervous and anxious. After hearing that, I became even more upset, because we took a day off and also came a long way.
Dr. Ugwu reassured us that they will do their best to accommodate us. The assistants, Andrew and Nick, were extremely warm and friendly. Zack is a rescue dog and is afraid of males but surprisingly he liked all of them. We got a call from Andrew giving us updates. The appt went well and pricing was reasonable compared to other clinics. They also trimmed Zack's nails at no additional cost. Definitely appreciate this. Andrew went over the instructions patiently with us. Zack is doing well with white beautiful teeth. Overall, we are happy.