Although I was late for my appointment, I was treated in a kind and professional manner. All of the staff were friendly and sincere about my comfort and answered my questions without my feeling rushed.
I love the spa experience. Alicia is very talented and I love my hair! The only thing I would change is their use and promotion of Bumble and Bumble. While it smells amazing it is from a company that still engages in animal testing. This is cruel and unnecessary.