93.7% would refer friends and family to us

4 stars Customer since 2012

Professional, when working at home respects family privacy, product totally makes pool more enjoyable

5 stars Customer since 2012

I had a small leak in a roof component. Response was quick and Sean was efficient and personable.

3 stars Customer since 2016

My solar is less than a year old but I have had to call them out to repair leaks twice. This concerns me that I am having trouble while my solar is under the 1 year warranty.

What happens after that if I keep having the same problems. I am having second thoughts about ever installing solar.

5 stars Customer since 2017

After I called them they were there the next day. Very courteous young men. Took care of the problem

4 stars Customer since 2014

I am overall VERY pleased with the quality of the installation given to me by Harley and Rudy. They arrived in a timely manner, were very polite and accommodating, Finished the install quickly, left no mess, explanations were easy to understand. Looks neat and professional. Very nice young men.

I would have CHEERFULLY given a 5 star PLUS rating if not for one issue that has nothing to do with the installers, but all to do w/either management or?? And that ONE problem is the chintzy galvanized clips used to hold the pipes in place on the roof. Ruins the entire look. Here are nice, neat, tidy panels and pipes, and sticking out like a sore thumb on my new roof are cheap galvanized clips that WILL oxidize and maybe rust and look ratty in another few months. Why not offer a coated clip? Would have happily paid extra as I'm sure would most home owners. That s the ONE thing that prevents me from offering 5 plus plus rating. Think about it!

2 stars Verified customer

I had a solar hot water system installed a little over a year ago. I was promised about a 30% reduction in my electric bill, but have only see maybe a 5% reduction. And I was told that because there are no moving parts, it should go a very long time without needing service--"maybe 20 years." But just recently a valve gave out. They were very nice, but it took them 5 days to come out to service (including a weekend) it and told me the charge was supposed to be about $400. When I was unhappy about this, they were kind of enough to reduce the price to about $200. But that is still a lot to replace a small valve that was supposed to last "20 years or more" and that probably cost them less than $20.

The service people are very nice, but it would be very hard to recommend a solar hot water system from them. I had planned to do solar panels next, but I think I will look for another provider.

5 stars Customer since 2014

Your quick response was much appreciated The Technicians were professional and went out of their way to determine the issue and correct the problem.

5 stars Customer since 2017

Personable evaluation and bid. On time and excellent installation of high quality panels.

4 stars Customer since 2012

The service personnel who carried out the repair / exchange, were really amiable individuals - The only down side to the install was that there was a 1 hour period where the lead technician was off site in order to source pipe fittings - In addition additional 45 minutes spent correcting the control box & sensor wiring, which had been routed in an unacceptable manner leaving it prone for being stepped on by the pool cleaning service.

Overall the products provided by advanced solar have been virtually maintenance free for 6 years, except for the recent failure of the control unit which is now not available as the supplier has gone out of business.

5 stars Customer since 2015

Techs Denzel and Jake were very courteous and worked hard to troubleshoot problem