The super friendly staff and Doctor's are wonderful with the kids,they treat you like your somebody and not just another hurry up and finish appt. I can't say enough positive things about the Vision area. My only complaint is the play area, Half the parent's let their older children run wild over there, not paying attention at all the younger ones playing. The parents will look up and look away as the younger kids are crying from being ran over. It's complete chaos in that corner!!