I was able to schedule without any delay. I was seen on time. The practitioner took two moles for biopsy and one came back suspicious and I was scheduled rather promptly to have it fully excised. That procedure was simple and the healing after one week is going well. My main concern is that I still have not been successful in getting my documents through their electronic medical records system despite them handing me written instructions and there being laminated instructions everywhere all over the office. I don't know what I'm doing wrong and I am somewhat computer savvy.