My experience was very poor. Front desk was the only acceptable part of my visit. I saw PA Sean who talked down to me the whole time. Treated me like I was an idiot. No bedside manner. Told me we weren't going to have a happy conversation about my hair next time, but he didn't want to start the first visit that way. Then told me he didn't have time for a hair biopsy, even though this was what I made the appt for. He dismissed my concerns about my facial hair and told me that he can't do anything, but your paid services can. Really? He rushed the appointment, and as i was leaving he was talking about how he had to leave. This was my first dermatology appt and it as the most disappointing experience I could have imagined.