The office staff and Dr. Simpson are very professional and friendly. The wait time is always very minimal, they get you right in to see the doctor. I have only been going here a short time, as I did not have my original surgery here. Even though that is the case they took me on as a new patient and treat me like I have been a patient forever. It was difficult to find a doctor that would accept me as a patient, but they treat me like I am important and that they truly care. I feel very lucky to have found Dr. Simpson and his wonderful staff.