Reviews

Affinity Day Spa

2 stars Verified customer

When I booked a pedicure I asked about using a gift card and was told I could. However when I went to pay I was told my gift card was good only for certain services. After paying I asked the receptionist about this and was told the gift card I had was only accepted by certain nail techs. This seems ridiculous to me since the person I got the gift card from paid for it with cash so it should be accepted as such for any services the spa offers. I will probably not return here I will go somewhere that accepts all types of payment.

Affinity Day Spa replied:

im so sorry there was a miscommunication with the gift cards. we had a promotion going on when you purchased a $100 dollar gift card you received 4 $25 dollar gift card free. Those 25 dollar gift card has no cash value because they were gifts with that being said all of our girls here are independent contractors so with the gift card have no dollar value it is up to the hair girls and nail if they would like to accept them. on the back of the gift it states what they can be used for, regular price massage, facials, body treatment,teeth whitening, and select hair stylist accept them if the service is $70 dollars or more and select nails tech accept them if you book a spa pedi and a spa mani so the mani would be free and you would just pay for the pedi. the nail portion is not on the back unfortunately because the nails girls decided to join in on the 25 dollar promotional gift cards after the stickers were already made. We are truly sorry for the miscommunication had we know it was a promotional 25 dollar gift card we would have specified when the appointment was made. we truly do hope we can see you again someday.

5 stars Customer since 2009

Joanna cut and styled my hair. She was very knowledgeable about different styles that I may like. She is very pleasant, I am able to totally relax and enjoy my time there. I love how she cuts and styles my hair.

Affinity Day Spa replied:

Thank you so much for taking the time to submit this review, Donna! We are so happy to hear about your experience with Joanna, she is very talented and we love having her as a stylist here. We look forward to seeing you at your next appointment.

5 stars Customer since 2018

Extremely comfortable setting. Nina is a wonderful masseuse and very informative on the various massages I inquired about. I was referred by my niece and will definitely visit again.

Affinity Day Spa replied:

Thank you for your review Marcy! Nina is a great part of our team and we are glad that you enjoyed your visit!

5 stars Verified customer

Everyone was friendly and Kayla was amazing. She did a great job on my hair, I will definitely be coming back to her for my next visit.

Affinity Day Spa replied:

Thank you for your review! Kayla is a great part of our team and we are happy you enjoyed your visit!

5 stars Customer since 2018

This was my first time at Affinity and I had a very good experience overall. There was an unfortunate wait at the reception desk because there was a personnel shortage but it was resolved. Everyone was friendly and very helpful. I really like the atmosphere of casual chic. I will recommend Affinity to my friends.

Affinity Day Spa replied:

Were so glad you had a great service and we do apologize that we were a little short staff that morning, we do are hardest to be the best in every area of our salon!

5 stars Customer since 2018

From the time I arrived it was 5 star treatment. The staff is amazing and the ambiance is spectacular. My pedicure was 10 star. My only complaint is the young lady who

Did my French manicure did not make sure the white part of the polish was neat on my nails.

Affinity Day Spa replied:

Thank you so much for taking the time to write out a review for us! were so glad about about the five stars glad you enjoyed the experience! If you give us a call and let us know who did you nails, are girls stand by their work and if your not happy their not happy and would want to make it right

5 stars Verified customer

Best 60 minutes of my day! Always a good experience.

Affinity Day Spa replied:

Thank you for your review, we're happy that you enjoyed your visit here!

5 stars Customer since 2018

Alysse was fantastic! She listened to all of my wants and needs. She did a fantastic job with my hair, I was there 3 hours! 3 hours totally worth it and understandable, due to what went into my hair change. Thanks again Alysse! You rock!

Affinity Day Spa replied:

Thank you so much Katy for taking the time to submit this review! Alysse truly is an AMAZING hair stylist! We are so happy to hear you love your hair and look forward to seeing you again.

5 stars Customer since 2018

I am absolutely in love with the way Linsey cuts and styles my hair.

Affinity Day Spa replied:

Thank you for your review! We love having Lindsay as a part of our team :)

5 stars Customer since 2014

My massage with Noni was amazing as usual ... a couple things I noted this time were that there were not any lockers ready with clean robes when I arrived ..:: also the robes are VERY thin/tired looking ... it might be time to think about updating them

Affinity Day Spa replied:

Thank you Debbie for you taking the time to submit this review. It is always such a pleasure to see you in for massages with Nonie, she is amazing at what she does! We appreciate your feedback on locker rooms. The girls try their very best to Always make sure lockers are ready, we will double check to have lockers ready. We will pass along your feedback about the robes.