50.0% would refer friends and family to us

5 stars Verified customer

Kim was great , I had the deep tissue experience.

From Rhode Island

3 stars Customer since 2021

My massage was Wonderful. Given by Stephen. I had a 90 minute massage. $300.00 The massage was as I said excellent but the rest of my experience was below par. When I walked it I was immediately asked to pay, which I did. But had I wanted to shop my bill was already closed. I was told I could just leave after as I had paid. I was told to follow women to locker where I was abandoned. I was told nothing about the amenities. No shower info, no sauna, no pool, ect. After I put on my robe (super comfy) I didn't even know where to go to wait! I wandered around and saw some other women lounging so I went in there and waited. No one pointed out water, tea or anything else to me. I feel like I could have gone to any franchise massage place and had the same experience for a whole lot less! Really disappointed. It was an anniversary gift from my husband, and we were staying at the hotel. LLP

5 stars Customer since 2021

Best massage I had in such a long time. I had the wellness massage and as tense as I was I felt like a new person when done. I took advantage of the amenities as well, best way to end the overall spa experience.

5 stars Customer since 2016

Wonderful Relaxation! As always, I thoroughly enjoyed a soothing facial. place was clean, sanitized and organized. I booked through the Westin Villas and the staff at the spa extended discounts that the hotel concierge wasn"t aware of. Nice to see some familiar faces back.

5 stars Verified customer

Excellent

5 stars Customer since 2018

The spa was lovely and on a Monday morning blissfully in crowded. Stephen, my masseur, gave me one of the best spa massages I’ve had in quite a while. A few hours here are definitely well spent

5 stars Customer since 2015

I had a spectacular Mother’s Day at the Spa with my daughters. Christine is an amazing nail tech. Her French manicure is by far the best alive ever had!

5 stars Customer since 2021

My husband and I got a couples massage for our anniversary, Sylvia and Gina did an amazing job! Highly recommend.

1 stars Customer since 2021

I have to say I was really disappointed with my 80 minutes. The massage was slow and quite bland. No rubbing or soothing. My therapist used one hand the whole time and it was just utterly, for lack of a better word, uneventful. For the amount I paid and the fact it was on my birthday, it was the low point of my trip so far. When I spoke up asking if I booked the wrong massage and could she use two hands and maybe a quicker speed, she just “went through the motions” as if annoyed.

4 stars Customer since 2021

The massage was fantastic! They have a small hot tub regulating only two persons at a time, a dry sauna, and a closed wet sauna. Not sure if it was because of COVID rules, but the spa has little to no amenities beyond what is booked. No hair dryers, hair products, face products, not even a q-tip or cotton ball. They also didn’t offer a Prosecco or wine. Never had been to this spa before, but hopefully they usually have more to offer when it’s not pandemic time.