Amanda was nice, but she was very rough throughout my facial. Her movements were very fast, harsh, and rough (too much pressure). I asked twice for her to ease up on the pressure. Even when she massaged my arms, she was rough and it hurt. When she touched the side of my head, it was like a vice grip. Unfortunately I did not enjoy my facial and was disappointed. The face should be touched like a delicate flower, not shoes you are scrubbing to get mud off.