I didn’t get the questionnaire before hand so the person didn’t know my preferences. She asked some questions but not many. The music was too loud for me to really relax. And my hot stone add on was forgotten and I was told it would take 15 minutes to get it ready and there wasn’t that kind of time to add it after the fact. The massage itself was nice though, I was just disappointed that it wasn’t want I Was hoping for or expecting.