Hi Dr. Carson, in reply to the link you sent me, I have been a customer for over 19 years dating back to Dr. Reeder. My last appointment was supposed to be a teeth cleaning and checkup appointment. In the past, you have always done my checkup exam yourself personally. I was very surprised to find out towards the end of my appointment that you no longer handle the checkups personally and you have the hygienist do the exam; only if they see something unusual, then they will call you in to examine further.
I do not believe this is correct. Although, my hygienist is very good, she does not have the higher education, advanced medical degrees, knowledge-experience and State Licenses to perform the annual checkup. In addition, you have the higher education to help spot other potential medical conditions when performing your exams, which is a good practice and can be invaluable. I was a bit disappointed and always believed my dentist, who's been through med-school, would be doing my dental, jaw, nerve, et cetera, exam once every 1-2 years. Thanks for your consideration.
Hi Rene! Thank you for the feedback. Especially since it seems there was some sort of misunderstanding...I do still do my "exams" on an annual, semi-annual, or bi-annual basis and it's entirely dependent on my patient's individual needs. My hygiene team is highly trained, licensed, and undergo constant continuing education in order to be able to do their portion of all of the exams. They are responsible for x-rays, intra-oral photos, and their examination. Whenever there is a problem detected, I am brought in for further evaluation and diagnosis. They are doing health screenings, oral screenings, and their exams at every visit and there is no additional charge (other than the x-rays) for all of these additive services. On top of that, either my associate dentist or myself will do periodic doctor exams as a separate exam, often during a hygiene visit, as needed by each specific patient's conditions and needs. It was my understanding that at your visit, I was unable to walk away from my patient in the chair during your hygiene visit but you were offered the option to wait a short time for my separate exam to be done after your hygiene visit. Your mouth condition has been very stable and I did let your hygienist know at the time that I could complete the doctor exam portion either when I was done with my current patient or at your next visit. In addition, I review the x-rays, intra-oral photos, and findings for each patient at the end of the day and will contact them if I find they need to be seen sooner. It was my understanding that you chose not to wait to see me and I did review all of your information, at no additional charge to you, via all of our data that we gather at your appointments. We try to be very thorough, comprehensive, and advanced in our treatment of our patients with all of our team trained, licensed, and skilled above and beyond anything you would find anywhere else. I apologize if we came across as doing less for you, as a patient, rather than more. I am more than happy to see you prior to your next scheduled visit if you prefer. In good health, Kathleen Carson, DDS