Staff is very friendly. My dog is very aggresive towards people. When I made an appointment for my dog to be seen, I warned the staff of the same. They have a Doctor there that, they say, is good with those type of dogs. Her name is Dr Hall. My dog has gone there a couple of times and not once has he barked at any of the staff members.
I like that the waiting area may only have one other person in it, this cuts down on me having to prevent my dog from attempting to attack anyone.
I feel my dog is in good hands every time we visit the Doctor.