Our cat had a medical emergency on Sunday afternoon. We were seen very quickly. The staff kept us informed of the treatments. Dr, Streck was excellent!. He explained everything including the follow-up plan with our primary veterinary office. We never felt rushed. He answered all my questions. I never felt pushed to switch to their primary service. I have been to after-hours clinics before and know it equates to an emergency room visit for people with very high fees. This visit, the fees were very reasonable!! I think they were actually less than my regular vet office would have been during regular hours - included medication administered on site, and take home med. I was given an itemized statement for everything. I would highly recommend this office for all emergency services/ after-hours services and/or routine care if you are looking for a new vet. office.