Reviews

After Hours Veterinary Emergency Clinic & Guilford College Animal Hospital

5 stars Verified customer

Everything was amazing, I came in during emergency visit! Everyone one I talked to on Tuesday 7/9 was amazing! The lady’s at the front desk where amazing very communicative, and the Doctor was also amazing and patient and willing to go over all of the information needed for me to understand, and process but to top it all off Lily was amazing went above and beyond, other places would just have let me figured it out, but she took her time to explain everything and any times I had questions, she answered every single one of them! But so appreciate everyone’s and how amazing everyone was!

5 stars Customer since 2024

very well pleased 5 star for sure,

5 stars Verified customer

They took time and interest in finding out what’s happening to our dog. Right now she’s so fragile. She still has a long way to go to recover. We had previously had wrong information given to us from the place she’s gone most of her life, she’s now 15. We’ve taken pets here in the past, usually for emergencies and have always received great care. Praying our Foxxy pulls through all this.

1 stars Customer since 2024

Well I initially went in we had to wait I wasn't sure if my cat had been hit by a car or snake bite. After an hour plus of waiting which I understood you were busy. But when she was taken back I had initially stated let's start with an exam and xrays and take it from there. the Dr found 2 "superficial" wounds and bruising on my cat. (Obviously it wasn't superficial if she is now dead) Gave her some pain killer took exrays of the front of her due to her concern of the leg. I asked if they had taken xrays of her whole body. They hadn't even though I was concerned about her wobbling and weakness in her back legs.They thought it was due to the pain and swelling in her front leg. So they sent her home with drugs she should be fine. She wasn't she died a painful death. I thought she couldn't move properly due to the affects of the drugs when in fact it was venom in her system. I NEVER officially declined blood work I was never recommended by the vet to do blood work. When my girl died I had called the vets office... When the Dr called me back she kept saying well there was no blood work run. Well you never recommended it, nor did you even try to say I truly believe this is a snake bite let's run blood work fluids, anti-venom. Nothing.... I felt like my cat was an after thought.

2 stars Verified customer

Great service but I didn’t expect it to be so pricy. Online it stated that is as cost friendly.

4 stars Verified customer

Staff friendly and courteous. Would have given 5 stars, but the vet who spoke with me did not seem to want to make eye contact with me. She may have been busy or not feeling well. I do not know. It made the visit feel impersonal. Other than that it was great!

4 stars Verified customer

Staff friendly and courteous. Would have given 5 stars, but the vet who spoke with me did not seem to want to make eye contact with me. She may have been busy or not feeling well. I do not know. It made the visit feel impersonal. Other than that it was great!

5 stars Customer since 2024

Excellent, caring and informative staff. The facility was spotless and we received nothing but the best from the time we walked in until the time we left.

5 stars Customer since 2004

Thank you for your great emergency care

5 stars Customer since 2004

Great emergency care