My sweet almost 18 year old boy was having seizures when we were on vacation. The petsitter rushed him to your office and not only did you guys take amazing care of him, you answered my relentless calls for updates until we could make it back in town from almost 5 hours away. You guys saved our baby's life and we are so thankful!
We have a few Dachshunds and we love them very much. Our oldest Wiener "Cash" still only 4.5 years young, suddenly turned up paralyzed. I heard about this place through a friend so when 6pm rolled around, I was there waiting. I went in, filled out the paperwork and within 40 minutes he was in the back getting x-rays. We thought he'd never walk again, but we're on day 2 since his visit and he's already starting to move better, especially in the Bathtub with water in it. My entire visit was maybe 2 hours... which is WAY better than the 13.5 hours I spent waiting at Carolina Vet in Winston.... I ended up leaving there because I thought they forgot us. But after hours picked up the slack and told us our pup was going to make it and that he would walk again. The staff was super helpful from the receptionist to the Techs who explained all his needs to me. Also, it was rather cheap... I know someone who had the exact same issue who went to Jordan vet in Lexington and they had to pay 2500 bucks... I spent 500 and that was in and out. Well worth it for knowing our 1st dog will be able to walk again soon.
When I can in there we 2 women at the desk. The woman that actually helped me was great. The other woman was quite unpleasant and rather rude when I had to call back and ask a question. I don’t know what her name was, only that she was African American. I would never let her actually help me. It was quite obvious that she didn’t want to be there. Everyone else was great.