I interviewed 8 contractors for my project and also spent my entire 45 year career dealing with contractors and sub contractors from various trades in the construction industry.
Although I received better prices from 3 other contractors but decided to move forward with APA
because of Bill.
Bill is honest, well informed and responsive. He spent the time educating me on the Best system for my needs and addressed a few problem areas of the install that other contractors either did not care to address or just plain didn't know that they should be corrected.
I look forward to my install on Monday and my guess is it will be done with the same care and quality Bill projected. He said it would and I believe him !!
The entire experience with APA was fantastic! I don't say that often when people are taking my money,... The prices are extremely reasonable. The office associates are professional and courteous. The sales rep was not a "salesman", but a person easy to connect with without any BS. The installers were guys that I would feel comfortable with having a beer or inviting them for family dinner. A class organization top to bottom.
The techs dis the best they could but were unable to troubleshoot the exact problem.
They were very curteous and professional. They contacted manufacturer techs and at least narrowed lroblem down. Ultimately the problem was fixed. Took a few days to order parts. Overall experience was good.