99.6% would refer friends and family to us

5 stars Verified customer

The crew, Chad and Evan, came to my house on-time, listened patiently to my concerns and worked expeditiously to complete the job in a timely manner. They were done in less than 2 hours, and my units are working like brand-new now. They were excellent and provided me with great customer service!

I am a repeat customer with Air Source since 2006 when they first installed 2 units and again in 2013 when the owner Kevin personally installed my 3rd unit in my house.

Air Source office manager Kristi sends me e-mail reminders and responds promptly to my "frantic" calls - a leak in 2016 and hot air in August 2017. In both instances, Kristi managed to squeeze in service calls for me!

Kevin and his crew are awesome, and I would highly recommend them!

5 stars Customer since 2016

As this being my second Mitsubishi purchase and install , I highly recommend Air Source for your air conditioning needs . The crew iknows their jobs well and friendly. They are very neat in doing their job and knowledgeable. This also includes the Electricians that work with Aur Source. Thank you Kristi and Keven for your great service. Once again , Air Source is number one!

5 stars Customer since 2014

Excellent execution in strategic coordination!!!

We scheduled a 6 month system service appointment for our Mitsubishi split air systems. Unfortunately the day prior to our appointment, construction crews started road resurfacing in our subdivision, access to our house would be difficult.

After informing Kristie about the situation, she did not cancel the appointment, instead she coordinated and maintained a deconfliction plan based on the construction crews progress & the service technicians scheduled appointments for the day. That plan made all the difference, paving of our street was completed by 1:00 PM, Chad (Service Tech) was at our house by 1:30 PM.

Rarely will you find an A/C company willing to put that amount of schedule management into one customers request.

Needless to say the service appointment with Chad was excellent, our A/C units are functioning great, and the comfort level in our home remains pleasant.

I can't thank Air Source, LLC enough for their service and commitment to us as a customer.

Mahalo Air Source.

5 stars Customer since 2012

We always receive prompt service and it is well done!

5 stars Customer since 2013

chad did good job cleaning my 3 units. When the bedroom unit was being cleaned & cover/rollers were off, there was a very large amount of dirt/dust on actual coils which seemed unusual since i clean the filter every month. not sure how this got there but chad said the whole indoor unit had to be removed to clean it off. Wonder if i need to actually have this done. he said he would brush it off but there is a lot of dirt on coils that somehow got by the filter. air source is great- only item i'd like to see is how to pay bills online as its a pain to mail in a check.

5 stars Customer since 2013

Air Source always works with us easily to schedule our maintenance or repairs needs. Air Source personnel are always very friendly, fast and efficient.

5 stars Customer since 2013

I would recommend Air Source to anyone needing an air conditioning system installed in their home. Staff is very informative, friendly and promptly returns your calls. Rare nowadays.

5 stars Customer since 2017

Very appreciative of Air Source coordination and work. Upon finding out that we were leaving town, they moved our AC installation up a couple weeks to accommodate us.

Christy insured that we were apprised of the scheduled installation. She even got us the Hawaii Energy rebate as soon as it came available

Kevin did a good job installing the wifi control. Now our unit is just like the one on TV - wonderful.

Their installation crew was efficient and fast.

5 stars Customer since 2017

Air Source was the best choice for my air conditioner installation. They are truly professional and quality work. They go above and beyond for customer service and installation. I can see how they achieve an A+ rating from BB.

5 stars Customer since 2017

We couldn't be happier in choosing Air Source to handle our air conditioning request. From Kevin doing the initial site inspection and estimate, Kristi taking care of all the scheduling and paper work, Chad and Cory doing the actual installation, we are extremely satisfied. We couldn't have picked a better company and product (Mitsubishi) to ensure we enjoy a comfortable home. You will NOT regret choosing Air Source to install your air conditioning unit(s).

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