My Service Advisor informed me my tires were low on tread and would need to be replaced, soon. At first, he was going to replace the previous Goodyear tires with another set of the same brand. When he found that he had only 2 of the Goodyear tires in stock, he looked and found a set of General Tire brand tires that he could obtain from the warehouse on the same day. The General Tires cost less than the Goodyears and are actually of better quality (longer mileage warranty). He also gave me a rebate on the spot to defray the cost of the tires. Further, in keeping with the shop's preferred customer program, my advisor also provided my oil change for free since I had purchase 4 oil changes from this shop previously. One other benefit is that I was able to pay for my tires with my Goodyear Credit Card, even though they are General Tire brand, in order to pay 6 months with no interest. Overall, I was quite satisfied.