Friendly, courteous, & accommodating office staff. Very little wait time for my appointment. The dental procedures were explained to me & I had ample opportunity to ask questions. Also, the technicians & dentist were very focused on my comfort.
When I arrived I was met with some energy, otherwise I felt like my entire visit was a hassle for the staff. I understand there are companies that are short staffed at the moment, but I felt I was an inconvenience to the team. I am a new patient to this clinic but I have been dealing with vision problems for my entire life. I was talked to in a condescending tone and accused of not practicing good eye care. I felt that I was only a number to build up the clinic and was talked about more than talked to. Overall, I felt very unwelcome and I was very upset the rest of the day.
My entire family goes to Schaffer Family Eye Care and we feel so at ease there. Dr. Schaffer is a top notch doctor with up to date info and trends. He is current on the medical treatments sometimes necessary for better vision. His ability to explain exactly what his patient needs as a lens rd, and he always makes sure his patients understand everything concerning their eye health and sight. Dr. Schaffer is very easy to talk to and is truly interested in his patients.
The staff is always so pleasant to deal with while there. One is always greeted at the door.They are very professional and friendly.
I love picking out new glasses there because I know I am going to get a pair that not only looks good on me, but is the right shape for my rd. They always have the latest styles and are so helpfull to complete the eyeglass purchase.
Our family loves going to Schaffer Family Eye Care and we would not go anywhere else.