I had a wonderful experience with this organization. I am new to the area and new to having my kitty cat. I felt from the very beginning till we left we had the best experience. Would have given 6 stars if available.
Thank you for your pawesome feedback, Tammy. We are so happy to be able to help with your transition to a new area, as well as with becoming Cali's pet parent. Our staff are some of the best business and truly have a passion for animals, so Cali will always get the best care possible while she is with us. We treat the pets that come through our doors, like we would want our own to be treated. We look forward to continuing to work with you in the future! Thank you for choosing and trusting All Creatures!
I like the care I usually get for my dogs at All Creatures. I boarded them last week and requested they be given their flea/heartworm, as it was due, and that their nails be clipped. Their nails are long and I cannot cut them as they are solid black and I do not want to injure them. I was charged for the clipping, but their nails are as long as when I dropped them off. Also, they did not give them their flea/heartworm.
Vet Tech very nice and friendly with my dog, who is nervous. Clipped nails while my dog stood on floor instead of table. My dog much more comfortable that way. No growling etc.Good visit because of the Vet Tech.
Thank you for your feedback, Mr. Kent. We are happy to hear that Jasmine handled Ally's nervousness so well and took such great care of her. She is an excellent technician, and we are very happy to have her as part of our All Creatures family. Thank you for choosing and trusting us! We look forward to continuing to care for Ally, in the years to come.
Cindy, we are always happy to care for Oreo. Each of our doctors, all of our technicians, along with the rest of our staff, will always ensure that Oreo receives the best care possible, when he is with us - the kind of care that we would expect for our pets. Pets are more than just pets - they're family, and nobody understands that better than All Creatures. We look forward to working with you, in the future.
The girls at the front were a little unorganized, but the vet tech (can't recall her name) was amazing and the Dr. Also! Looking forward to making you all our permanent vet hospital! Love the wellness plans you have!
Thank you for your feedback. Your next visit, we will try to ensure that our receptionists are a bit more organized, so that your visit may go smoother. We are very happy to hear that your visit with our tech and doctor went well, and that you are pleased enough to make us your permanent hospital! We look forward to creating a long, lasting relationship with you and to treating your pets! Thank you for choosing and trusting All Creatures!
Customer since 2016
Overall a good experience. Wait time was long even though I had an appointment buy they were slammed. So I was patient.
I also think as they recommend services for your pet they should make pricing clear so you are not shocked at check out.
Monick, we appreciate your patience! Just like with your doctor, the length of each appointment can vary based on each individual pet's needs. However, we do try as hard as we can to stick to our schedule. Regarding the pricing, we try to very clearly give our clients an estimate that presents a low-end price, as well as a high-end price, based on the basic services your pet may need and the most services your pet may need. Until we examine, test your pet, etc... it is difficult to know exactly which services your pet may need. Due to this, our pricing can seem a bit transparent; however, it is only in the best interest of your pet. Thank you for choosing and trusting All Creatures. We look forward to seeing Ginger and you, in the future.
Customer since 1995
Love Dr. Leap. He takes his time to explain things thoroughly and answers all my questions.
Thank you for your feedback, Brenda. Dr. Leap does a fantastic job of explaining everything the best he can, so that you can understand your pet's health and needs better. We look forward to continuing to care for your furbaby. Thank you for choosing and trusting All Creatures.
Customer since 2016
They really care for our bunny and his special needs!