Brought in a dog we are fostering for a rescue group for an exam. Everyone was polite and friendly. Vet was thorough. Excellent written report given. I will be bringing the dog back for some extensive work.
I love Dr Zucca, she really cares about my pets. I just wish the prices weren't so high. Its very hard to come up with enough money to take my pets for basic stuff (shots,annual exams, etc...), and if something goes wrong with them (injury, illness, etc...) its so expensive sometime's they have to suffer thru it cuz we just don't have the money. Its not ok that vet care cost so much, all my pets are rescues. It shouldn't cost nearly $400 to get 2 dogs updated vaccines, a check up, and some herbal meds for my senior dog....oh and to charge me $10 each for nail trims when I'm already paying for an office visit is BS, that used to be complimentary as it should be. Great Dr, but the prices have gotten ridiculously high which is what i would tell someone looking for a vet.
I will never go back to your facility and I will not recommend you to anyone. I had a appt at 1pm to get my kitty one vaccination. My regular vet was closed that day so I needed to find an alternative due to my schedule. I arrived early to fill out the paperwork. My kitty was not seen until 1:30. That is totally unacceptable. Additionally, at 1:15pm I had to ask how much longer the wait would be. The answer was about 10 minutes because there were only two technicians that day. Your poor staffing became my issue, which was inexcusable. There were no apologies from your staff, no effort to make the wait better, no communication to others who were also waiting. My kitty had to sit in his carrier for 30 minutes in your office. That should never happen. Also, I was not allowed to go with my kitty while he was vaccinated. He was in a new place that was stressful for him and he was without me. If you were "all about pets" you'd know that he be better off if I was there with him. It worked out, however, since while I waited, I put a nagative review on Yelp.
I take Sally to her vet and grooming appointments for a disabled friend. Being a Maine Coon, she has an awful lot of hair for our hot summers. Sally never is nicked so I know how careful he groomer is. I have used the grooming services for my personal cats and am always pleased as how well they are cared for. i