I've always been treated with courtesy and respect. The hardest visit was when I had to have the love of my life but down. That is when I appreciated the care and concern that everyone at the clinic had for Lilli and I.
While our vet gets to the point of the problem they didn't rush us either! They are reasonable compared to others. They will do their best to give you a quote. No hidden fees! They are practical verses being uber greedy!