84-11 Northern Boulevard
Jackson Heights, New York 11372

Mon: 10:30AM - 6:30PM

Tue: Closed

Wed: 10:30AM - 6:30PM

Thu: 12:00PM - 7:00PM

Fri: 10:30AM - 6:00PM

Sat: 10:00AM - 2:30PM

Sun: Closed

75.0% would refer friends and family to us

5 stars Customer since 2013

Overall Excellent service.

Thanks all ..

5 stars Verified customer

Consultation was excellent! office manager was very reassuring, nice, and knowledgable. Dr. Veniamin Levant is excellent really cares about what best for your teeth and overall health. He makes sure your smile looks good and is not about just extracting teeth or doing easy work! Super smooth hands and textbook precision! Also, The office manager made sure to explain the procedures, even showing a video! I love that they offer financing! Best, fastest and least painful dentist I have had so far!

Alliance Dental Center replied:

Thank you, we really appreciate your feedback. We are here for you after all :)

4 stars Verified customer

Fast, clean, efficient.

Not much wait time if you go early.

Friendly staff.

5 stars Customer since 2011

I have visited different dentists before coming across Alliance and I couldn't be happier. No unnecessary work or up-selling of anything. Both Dr. Levant and Dr. Alex are to the point with your dental health, and review all their findings with you, treating you with care, and respect of intelligence! Integrity!

Alliance Dental Center replied:

Thank you Louis, we try so hard to make sure our patients are satisfied and feel comfortable. Visits to the dentist are always considered to be a stressful experience and we try our best to make it both easy and relaxing for our patients. We thank you for your kind words and are always here for you

5 stars Customer since 2003

Neat office, professional and personable staff, caring dentists. I have been a client for many years and am still very pleased with my experience every single time.

5 stars Verified customer

Impressed,

Went to the dentist first time in a year, i am very afraid of going to the dentist, but i had a pain.

They had digital x-rays and used a laser to check my teeth for cavities, thankfully i didn't have any, just some gum problems. The staff was very helpful and I was able to set up financing and start my treatment which thankful was painless, they even numb your gum before they give you a shot, so you don't feel the shot.

I actually don't mind going back like with my previous dentist.

5 stars Verified customer

Excellent Service,

I was very happy, I was taken in about 5 minutes after I came in (I had to wait 2-3 hours at my previous dentists), but only because I had to fill out paperwork as a new patient. Everyone was very courteous. The cleaning felt great, they took my insurance, and I was out in about 35 minutes.

I came back to get one cavity filled and to have a Root Canal. Everything was explained super clear, Mark and Stephanie made sure to answer all of my questions and Evelyn was great and courteous and set me up with a time that worked for me. The procedure was painless and easy. I found my new dentist!!!! Thank you!

Alliance Dental Center replied:

Thank you so much for your kind words. We always attempt to explain everything clearly and utilize the latest technology to explain the treatment to our patients. Digital X-rays really help us show the patients areas of concern.

Thank you once again for your kind words, we are always happy when your patients are happy

1 stars Customer since 2010

I like the environment and also I liked the doc who treated me but I don't know why my filling came out about 2hours later.. Now I have to go back again and have them to fix it I would expect my doc to give me a valid reason of why this happen.. I was thinking of recommend my friend and family's but now I will think twice...

Alliance Dental Center replied:

Mr. Farhan B,

We were very disappointed to read your review and wanted to address your concerns.

As it was previously explained to you, the temporary filling is just as the name suggests, temporary and is placed as a temporary cover for patient comfort only while a lab made alternative is prepared. In your case, the temporary did not fall out, but a piece of it chipped. This can happen when eating or biting especially on teeth with substantial damage.

We attempted to schedule you for a consultation visit to go over the procedure with you, but you declined stating that you are busy and your schedule does not allow you to come in for anything other than treatment. We were understanding of your situation so instead we have sent you the procedure explanation, that describes your treatment in great detail, by e-mail, prior to your treatment. The explanation mentions the temporary filling and its properties and specifically mentions what to do in case there is a problem with the temporary filling.

http://www.alliancedentalny.com/services-rootcanaltx/

When we spoke to you on the phone we told you that it is not necessary to come in, and to come in for 5 minutes only if you feel uncomfortable, otherwise you could wait until your scheduled appointment for placement with the permanent, lab-fabricated restoration.

Pertaining to your questionnaire:

Was your treatment completed to your satisfaction ? You answered 1 - Not Satisfied.

-- Mr Farhan B, your treatment is only 30% complete there is no way anyone can ever be satisfied with anything that is only 30% complete.

Was your treatment clearly explained ? You answered 1 - Not Satisfied

-- Mr Farhan B, we attempted to schedule you for a consultation as previously mentioned and you declined citing your busy schedule. A detailed e-mail with even more detail was sent to you. We asked if you had any questions prior to going in, but you did not ask any questions.

We feel disappointed and disheartened that you would write such a negative review after being a patient for many years and having nothing but a positive experience prior to this point and especially after all of our attempts to educate you on your treatment.

Sincerely,

Management

5 stars Customer since 2011

Great customer service. Every one greets you with a smile. I arrived earlier than my appointment time and they took me right in. Quick but thorough work. It was a great experience.

Alliance Dental Center replied:

Thank you Johanna, we always try to do our best for our patients. We hope to see you soon!

5 stars Customer since 2014

exelent