We've worked with Jack Ronne on four major projects at our house over the last 10 years, including two brick patios, stairs for our tiered garden, lighting, retaining walls for our front and side yards, plantings, as well as dealing with a problem we were having with the grading on the side of the house (we live on a hill). Jack and his crew are always professional and responsive. They listen well and always want to make sure you are happy with the job, even if it means re-doing some of the work. The crew has always been super respectful and trustworthy. They work hard too. There were times when it would start raining and they would hang out underneath the eaves, waiting for the rain to stop so they could continue working. I can't comment about competitive pricing because after our first two jobs, it became clear that they take pride in their work so we never bother to look elsewhere.