99.6% would refer friends and family to us

4 stars Customer since 2010

We had been in the week before at which time I wish they had asked if we wanted to take care of our dogs checkup. Once I got the receipt it showed we were behind so I needed to make another appt the next week. My husband and I both work and need to reduce number of spots when necessary. Otherwise I love the staff and the location

5 stars Customer since 2015

Both. Friendly and professional, the staff takes a clear personal interest in the patients and families.

1 stars Verified customer

Awful. They put a hole in my dogs stomach. Then they lied about it.

5 stars Customer since 2013

I love Allison Lane! They are so patient with my Carky! The staff is friendly and the office is always so clean. I highly recommend Allison Lane to anyone needing friekny compitant care

5 stars Customer since 2011

Very satisfied with entire visit.

5 stars Customer since 2003

You take very good care of my cats.

5 stars Customer since 2008

Great vets especially Dr Melanie Roberts. She has been our vet for 14 years. Hands down awesome.

3 stars Customer since 2010

We have always appreciated the way our dogs have been cared for with respect to their exams and the clinic rates 5 stars. However, my complaint is that the medication costs are considerably higher for a two week quantity versus a 4 week quantity. Standard "people" pharmacies are not able to over-charge customers for a lesser number of pills. If medications costs are too high at one pharmacy, we can opt to go to another. We cannot do that in this case. It feels unfair when we pay the cost of the check-up before we leave but then get over-charged for medicine. Being fair would go a long way in creating a warmer customer relationship and experience. If financials are that bad, raise the price of exams so we don't know when we're being over-charged. Additionally, paying an extra $8.00 to fill/refill any and every prescription is another method of taking advantage of a captive audience trying to be good stewards for their pets.

4 stars Customer since 2015

I was really pleased with the care my dog received. They were very caring and patient and it made the visits very comfortable for kilo. I was amazed how calm he was.

5 stars Customer since 2013

These are the kindest and most helpful people you will ever meet. Their professionalism and compassion is rare these days. They are sincere and wonderful.