I was sorely disappointed in the service I recently received at Allure. I only patronize Allure when I am in the area for an Ann al visit. Previous years, all was just fine. This year I had a different technician, and I will not be returning. I was there to get my roots done and a light trim. After discussing the color, we decided the sun had bleached my hair too much and a few low lights would help give it depth. When I left, my hair was brown pretty much throughout, and the roots are a brassy brown at that. Not only am I sorely disappointed, but my boyfriend will be quite dismayed. I thought I had found a reliable salon in the area, but not any more.