I very much like and respect dr anush Melkonyan. However, your hours of operation make it extremely difficult to get an appointment. I also think the surrounding premises are very unkempt and dirty. Before Covid when we were allowed inside, the exam rooms were very dirty. Now that we have to wait at the curb outside, I can’t help but notice the windows at the front door are filthy. In addition, yesterday when I picked up my cat after waiting an hour and a half, she was returned to me with a huge pile of poop in her carrier. Who knows how long she was sitting with it and why exactly did she poop she was probably scared to death for some reason. I don’t know if she was sitting next to a barking dog for an unspecified amount of time while waiting to be examined. I am considering switching vets for the above mentioned items.