100.0% would refer friends and family to us

1 stars Verified customer

My daughter was terrified from how they treated her. Very rough with her. Not answering questions. They then up-sold ... Read More

1 stars Verified customer

What started as a new pair of glasses, turned into eye pain, migraines, and headaches trying to get it resolved.

I'm so ... Read More

5 stars Customer since 2019

Super friendly staff and a great eye doctor.

5 stars Verified customer

They were all very very helpful and well informed. I recommend them highly!

5 stars Customer since 2019

Staff was very friendly and efficient. Pleasant experience!!

5 stars Verified customer

Absolutely great experience staff is amazing to work within

5 stars Customer since 2020

Easy to schedule, friendly employees and taken back on time!

4 stars Verified customer

Very friendly and helpful staff, only reason I gave 4 stars was that I found the doctor rather impersonable.

5 stars Customer since 2020

Great place, very friendly, excellent service

5 stars Verified customer

Very nice practise and every one was so nice and helpful..

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5 stars 582 reviews

You may not have any control over it do to being tenants there..but it’s hot inside that office. When you get back to the chairs and you’re being looked at, it’s pretty uncomfortable to be sitting there sweating. And no, I’m not some fat sloppy American. Even the staff concur on how hot it is. Some even have small fans to try to help aid the situation. But let’s be honest that doesn’t help. What would help is dropping down the AC temp so that the room temperature can be brought down. And now the reminders that are texted or calls made to patients. Exactly how many do you think are needed? Because currently there are way too many reminders being pushed out in the form of phone calls and text messages. Way. Too. Many. 1 call or text message the day before and 1 call or text message the day of. So the answer you’re looking for is 2. 2 calls or text messages is what is needed to remind your patience of an upcoming appointment. I say again, because this bears repeating. Whether it’s text messages or calls, 2 reminders is enough to remind your patients about their upcoming appointment. So yes, two calls or two text messages is more than enough reminders to get the attention of your patients. 2 calls or 2 text messages (See how annoying that can be?) If the patient’s aren’t smart enough or responsible enough to understand they have an appointment coming up with two calls or two text messages, then that is the fault of the patient. You cannot be responsible for their lack of responsibility. The patient is an adult, so treat them like adults.
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