Altos has never failed in providing passionate, patient, perfect, & professional services. Especially, when it comes to taking care of my little ornery monster. Yes, they do get busy at times when you are there for your appointment - but they also apologize for it. To me, no apologies are needed - because I know they are taking the time to take care of the ones ahead of us. The Altos staff treats you like a part of their family - which also adds to their values.