100.0% would refer friends and family to us

5 stars Customer since 2017

Appreciate the relational process rather than having a sense of being rushed. The information related to caring for James' health was very helpful.

5 stars Customer since 2018

Dr. Urban always takes her time with us, She makes it a positive force free experience for my dog who has environmental and "stranger" sensitivities . Dr. Urban is the best !!

5 stars Customer since 2017

Dr. Shoemaker is very thorough. Staff is friendly and efficient.

5 stars Customer since 2016

Every visit with Dr. Shoemaker is pleasant and informative. My dogs love going in and are very relaxed during their visit. At this visit she saw all three of my dogs ranging from 13 weeks to 8 years. The transformation we've seen over the last year in our 6 year old dog has been nothing short of amazing.

5 stars Customer since 2017

Very thorough exam. Explained clearly. Knowledgeable about non traditional medicine. Good referral source if needs could not be met with her.

5 stars Customer since 2003

Dr. Urban is always so patient and kind with Gunnar, and he always leaves feeling better than when he came. I know that Gunnar would not be doing as well as is without Dr. Urban's care and guidance.

5 stars Customer since 2017

Always concerning, polite, informative and thorough. Great with the animals.

5 stars Customer since 2017

Awesome,very informative. The entire staff was very friendly. First time I have found a vet I believe in and feel safe with decisions for my fur babies. Love you guys!

5 stars Verified customer

Everyone is always so pleasant. I totally believe in Dr. Urban and that my boy is in great hands.

3 stars Verified customer

I found the staff here knowledgable and my dog was fairly comfortable there, considering she is normally very fearful at vets offices. I would have preferred to have the dr ask me more questions about my goals and about my dog in particular. They make you fill out a HUGE form online, and I was unimpressed that they couldn't find it, and it didn't seem like the doctor had read it ahead of time. Maybe she did but it didn't seem like it since she didn't reference it or already know the information that was on it. I would have appreciated a overall summary of some type. At the beginning of the appointment it would have helped me understand how she wanted to approach treating my dog and why. Or at the end to help me have something solid as a 'take away' to focus on with my dog.