83.3% would refer friends and family to us

1 stars Customer since 2016

My membership ID Z00640000272, expired on February 26, 2017. I tried to cancel it and they continue charge my credit card. I have sent several messages and emails. Never sign for a membership, the service is awful.

1 stars Customer since 2016

Staff is rude especially the manager Christine or Christina . Will never return here

Amazing Lash Studio Coral Gables replied:

Hi Jaci, we are very sorry that you did not feel that wow factor, we will work on this so that this does not happen again. We have taken you off our call list.

1 stars Customer since 2017

I went in for a fill here today and left with my lashes glued together in clumps and sideways. Extremely disappointed and want a refund.

Amazing Lash Studio Coral Gables replied:

Hi Carrie,

I am so sorry to hear you did not enjoy our services. Customer satisfaction is very important to us. Our records show that the studio manager has been in contact for you so that we can resolve any issues that you might have.

5 stars Verified customer

Great customer attention

Amazing Lash Studio Coral Gables replied:

Hi! Thank you so much for the 5 star review!

4 stars Verified customer

Once the girls in the front stop talking so loudly and its quiet then its quite a nice relaxing experience. Jessica is not only Amazing, she is awesome! I'm glad they went to monthy membership. I will probaby sign up now.

3 stars Customer since 2017

The experience was great! I went in and out, no wait time. However, I wanted a natural look and I got a bit more than that so for next time I know what to ask for. I would go again

Amazing Lash Studio Coral Gables replied:

Hi Sophia! I so happy to hear that you had a great experience with us! Don't worry next time we promise to get your style just right! We hope to see you soon!

5 stars Customer since 2017

Everyone there was so kind!!! I loved the enthusiasm that Kialey at the front desk gave. She was high energy, happy and knowledgeable! The facility was clean, well lit and organized. Andrea my lash technician was amazing, I've had lashes for over 10 years and no one has detailed the process like she did. She told me what was going to happen before she did it and than told me my weak spots, strengths (regarding my lash health) and what would look best with my face. I adored her !

Amazing Lash Studio Coral Gables replied:

Hi Zora, thank you for the5 star review! I agree Andrea and Keilah are both great assets to our team. I am so happy to hear you had a great experience with us and we hope to see you again soon!

5 stars Customer since 2017

Amazing place, the staff is amazing and I love the place, 100% recommend it

Amazing Lash Studio Coral Gables replied:

Hi Tania, thank you for the 5 star review! I am so happy you enjoyed it here. I hope to see you soon!

5 stars Customer since 2016

My stylist is Jackie. I've been only using her for about a year. She does a fantastic job on my eyelashes! I couldn't rave about her more to my friends. What I really value is that She listens to what I want as a customer and delievers exactly what I ask her. She's not only talented at lashes but her close attention to detail is what puts her to the top of all the rest. She doesn't rush either which I like. She takes her time until they look perfect and precise. And to a customer that needs her lashes looking good for work purposes that means everything!

Amazing Lash Studio Coral Gables replied:

Hi Nichelle, thank you so much for the 5 star review! I totally agree with you, Jackie is very talented and we are so happy to have her! We hope to see you soon!

1 stars Customer since 2016

The worst place you can go for extension! They glue bunches of your lashes to the extension and they come off all at once and leave you with no lashes! I was a member at this location for 9 months only because it was the first lash experience for me and the location was literally across the street from my house! I regret every penny I spent and one time I got eye infection as well. After complaining all I got was an apology. The place is a mess and the staff are disorganized. DO NOT GO!

Amazing Lash Studio Coral Gables replied:

Dear Sahz, thank you for providing us with feedback about our services. We want you to know that customer satisfaction is our top priority. We are sorry to hear that you were not satisfied with your lashes. Our studio stylist records show no indication of your eye infection but we will be sure to provide your feedback to our team so that we can make improvements where needed. Our manager will be reaching out to you to talk to you about your experience, to see if we can provide you further support and to learn more about where our improvement opportunities exist. Thank you.

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