77.3% would refer friends and family to us

2 stars Customer since 2017

Sadly I am going to cancel my membership Amazing Lash. From when I first started with you my experience has gone downhil ... Read More

Amazing Lash Studio - Folsom Palladio replied:

Hi, Carrie. We are so sorry to hear that your latest visits did not measure up to your expectations, nor our standards. We will discuss this matter with our staff, and work to ensure that this does not happen again. Please let us know if there is anything we can do to assist you. We understand if you choose to leave, but we truly love building positive relationships with our guests. Please contact us to let us know how we can possibly remedy this situation...We value our guests above all else, and would love to have the opportunity to turn your experience around. Again, we are truly sorry for your disappointing experience.

5 stars Customer since 2018

Love this place.

Very professional, considerate and friendly

I would refer anyone.

Thank you for making my experience ... Read More

Amazing Lash Studio - Folsom Palladio replied:

Hi Kyra,

Thanks for your review! We are so glad we leave you looking and feeling amazing. We look forward to seeing you at your next appointment!

5 stars Customer since 2018

She fixed my bad eyelashes that three other girls wrecked. She did a beautiful job. Thank you Christina :)

Amazing Lash Studio - Folsom Palladio replied:

Thanks for your review! We are so glad that Christina was able fix your lashes and leave you with a new lash look that you love!

5 stars Customer since 2016

I had a recent appointment with Natalie in Folsom. She made me feel so comfortable and she did an amazing job! I highly ... Read More

Amazing Lash Studio - Folsom Palladio replied:

Hi Sue,

Thanks for your great review and recommendation for Natalie! It is always our goal to have our guests feeling comfortable and feeling amazing!

1 stars Verified customer

Awful... I had lashes from another business that would last almost three weeks.... I switched to Amazing lash and within ... Read More

Amazing Lash Studio - Folsom Palladio replied:

Thank you for your feedback. Our goal is to make sure you feel Amazing each and every time you leave the studio and apologize for your experience not meeting that expectation.

We are always sad to see any of our members leave as we truly love seeing and building relationships with our guests. Please let us know if there is anything further we can assist you with.

5 stars Verified customer

I’ve had some challenges with prior experiences. I shared them with the Manager of the Palladio location. I visit other ... Read More

Amazing Lash Studio - Folsom Palladio replied:

We are so glad you took advantage of our staff to discuss your experience and your lashes.

Our goal is to make sure you feel Amazing each and every time you leave the studio and we look forward to making sure your next visit is an amazing one :) We will see you at your next appointment!

5 stars Customer since 2018

Natalie did a great job.

Amazing Lash Studio - Folsom Palladio replied:

Hi Sandy,

We will pass along the kind words to Natalie! We look forward to seeing you at your next appointment!

2 stars Verified customer

She was rough with my eyes

Amazing Lash Studio - Folsom Palladio replied:

We are sorry about our experience at our studio. Please give us a call so we can schedule you with a different stylist. Thank you for your feedback!

1 stars Customer since 2018

I felt great the first day but then i later noticed that my eyelashes were very uneven and one had a lot more than the o ... Read More

Amazing Lash Studio - Folsom Palladio replied:

Hi Athena,

Thank you for your business and taking the time to provide feedback on your experience. Our goal is to make sure you feel Amazing each and every time you leave the studio and apologize for your experience not meeting that expectation.

We value our guests above all else, and welcome the opportunity to be able to turn your experience around. Please call us directly and ask for our Studio Manager to discuss your lashes.

3 stars Verified customer

First time having lash extensions - they turned out beautifully - very happy with the final result.

I realize the intro ... Read More

Amazing Lash Studio - Folsom Palladio replied:

It is always our goal to make sure each client leaves looking and feeling amazing so we are happy to hear that you love your lashes!

In order to maintain your lash look and keep it easier on your wallet, we provide membership options that include 1-2 refills per month, discounted pricing on services, referral rewards, and more.

We appreciate your feedback and will work internally on keeping the standards of Amazing Lash Studio. Please let us know if there is anything further we can assist you with. Thank you again for your feedback!

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