The last time I was in the girl that did my lashes made one side longer than the other. Then I couldn’t get in to have them fixed, although they offered. After this I called to cancel my membership and was told they would send me a form to complete. I filled out the form to send back and they say they do not have it so my membership is still in place.
I found this out by checking my bank bank balance to see it was debited $69.99 do basically I thought my membership was canceled or else I would have gone in to get lashes since unbeknownst to me I was still paying for it. I am upset with this business and would not recommend it.