They keep switching my lash tech w/o notifying me. It's like switching your hair stylist without notice. This has happened over and over and even though 2 weeks ago I went over my schedule with the young lady at the desk and made sure I was with my normal tech, I showed up yesterday and they switched me again, and again without notice. The tech I was with I have had before, she rushes and she is rough with it feeling like she is pulling my eyelashes out when removing the ones that have grown out. She also just rips the tape off and I have sensitive skin. My eyes burn because of the fumes of the glue because she tapes my eyes so that they are a crack open so that the top lashes don't stick to bottom and then when we are done they are stuck anyway and then more pain of her getting my lashes unstuck. She is very nice, all the techs are, but that is why I prefer my regular tech but they just keep taking her off my schedule, very frustrating and 2 weeks ago the manager Torrey wouldn't even come out of her office to help fix the problem. Yesterday, a lady named Heather covering for Torrey seemed like she cared and ended up comping that lash service, that is why I have 2 starts otherwise I was ready to give zero stars. Very frustrating. Savanah is an awesome tech.