My most recent experience was very good. My lash stylist is always pleasant, skilled, and efficient. As long as management continues to have in inventory and on hand the B lashes that I like, I will continue to patronize this establishment. As my checking account is being drafted every month because I'm a member, I can't imagine why management wouldn't keep in stock the product that looks best on me, the client and its what I prefer. I'm paying for the inventory. Keep me coming back!