The technician I had isn’t listed so this review is not about the business in general. My last refill, the tech was super nice but my eyes burned during the application more than usual and once I left and took a good look at my lashes they did not look as good as usual. They were clumped in some areas and spaced in others, lengths were all over the place and I could feel them more than usual. I waited until the next day to really check them out and noticed there were clumps of glue all over them and that’s what I was feeling. Every time my eyes watered they’d burn like hell from the glue. I tried washing and brushing them but eventually I couldn’t handle it anymore and had to pull off the clumps of glue which of course took eyelashes with it. I do plan on getting my next refill because I love having my lashes, I’ll just make sure to go to a different tech.