My lash artist, Jaz, was great. I did call and make an appointment for both a removal of old lashes and a full set of new lashes, but I was only allotted a 90 minute time slot for both of those to occur within, and I was not made aware of this limited time frame when scheduling. Since a full set typically takes 90 minutes to 120 minutes, I feel my lash artist was not allowed enough time to do the full set to the best of her ability after having to spend twenty five minutes or so on the lash removal process. I feel this will also put me at a disadvantage when my first fill comes because she will be trying to catch up from the previous appointment.
We are pleased with Jas, too! She is a great stylist and a great person!
We are so sorry that you feel you were rushed... Usually Removal only takes about 20 min and Jas does a Full Set in one hour to 1:10min same as same as our Master Stylist. Their Refill time is only 50min compare to 1hr. Jas is highly experienced and is able to provide quality of work in a short time.
On your next Refill, Jas will get all the lashes as is our motto. If you think you need more than refill as your lashes do not look full after the FULL SET, please don't hesitate and request little extra time. Call the studio and ask for the manager, I will approve extra time.
Thank you and we value you as our client and we are happy to service you.