88.9% would refer friends and family to us

5 stars Customer since 2017

Love my stylist! Bee is patient and very professional. If you are looking for a great deal and fantastic stylist Park and Preston location is the one to go to.

5 stars Customer since 2016

Shawanda was great and did a great job! It was a great experience!

5 stars Verified customer

It was great, I'm so glad that I had the full set put on and she did a great job! The girls at the front desk were very friendly and efficient as well.

3 stars Customer since 2017

I've become less and less impressed with the service at this location - last appt should have been a full set - my stylist was 10 min late for my appt time and then hurried through what was apparently a full set that was done in 50 min only because her next appt was there. I'll be going to a different location for my next appointment.

Amazing Lash Studio - Preston Park Village replied:

Good morning,

I am sorry about this misunderstanding as you were not notified by the front desk correctly. You were serviced by the Master Stylist and her FULL SET takes only 1:10 min as it is always faster to do a FULL SET as there is no taking off and cleaning old lashes. Depends on the lashes, sometimes it takes little shorter as Lisbet has been trained to do quality of work with speed. If you were not happy and you feel that your lashes were not full, we offer corrections. Also, we did not charge you for Master Upcharge of 20.00 as Lisbet had a spot open and we wanted to do something nice for you when you called to reschedule as you were grieving.. Thank you for your review and we will discuss your issues with Lisbet and the front desk so we can improve ourselves for future so we can service our customers better. We hope to service you again. Thank you! ALS-Plano

2 stars Customer since 2017

Very nice place, unfortunately I waited a few minutes longer than I had hoped to start and what was supposed to be a one hour service turned into two. My stylist was very sweet, but over all the results were less than desired.

Amazing Lash Studio - Preston Park Village replied:

Good morning!

We are very sorry you were misinformed. A FULL SET takes up to 2 hours depends on the stylists (Master Stylist takes 1 hr and 10 min but she comes with UPCHARGE of $30.00 for a NON Member) in every Amazing Lash Studios as we put lash extensions in every lashes as long as they can hold. REFILL takes up to 1 hour only. Your stylist also had to stop many times for you to view your phone while in service which took her extra time as it is unsafe for you.

Thank you for your review and we will speak with the front desk who made your appt and retrain her. We hope to service you again soon and give you a better service. Thank you! ALS-Plano

1 stars Customer since 2016

I had to wait 30 minutes for a scheduled appointment. It would have been nice to know ahead of time that the tech was running late, so I could have run some errands or done something other than just sitting..

5 stars Customer since 2017

Brenda was amazing! So knowledgeable about the product and they look amazing!

Amazing Lash Studio - Preston Park Village replied:

We appreciate your lovely review! We thank you for letting us service you and becoming a member with us! See you soon! ALS-Plano

5 stars Customer since 2017

Great experience. Gained more useful info here than other lash places. Price competitive.

Amazing Lash Studio - Preston Park Village replied:

We appreciate your lovely review! Thank you for letting us service you!

We hope to see you again soon!

ALS-Plano

5 stars Verified customer

The staff was friendly and knowledgeable. Bee took her time and did a fantastic job on my lashes!

Amazing Lash Studio - Preston Park Village replied:

We appreciate your comments! Thank you! ALS-Plano

1 stars Customer since 2014

My lashes are not amazing. I was there for 3 hours and was still disappointed with my lash extensions. It was definitely a waste of money. Do not go to the Preston Park Village location.

Amazing Lash Studio - Preston Park Village replied:

We are sorry you were not satisfied with your service. We did our best to take care of you and catering to your wishes. We hope you will eventually find a place that you will be happy with. It was our pleasure servicing you!

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