84.6% would refer friends and family to us

3 stars Customer since 2017

It was nice. I may come back. Would like to see how long these lashes last and how they fare out.

Thank you

4 stars Customer since 2017

I loveee this place and my eyelash technician is wonderful but I don't think the lash is great for me.. they have been constantly falling. Now a week since I've gotten a whole full set done I have about 2 lashes in each eye. Same thing happened the first time I got it done but it didn't fall in the first week, so that's why I was okay with it because they sort of held on for the 3-4 weeks. Plus my sister just didn't like the services at all. So we both want to freeze our accounts.

4 stars Customer since 2016

Always smiling faces, great customer service, and amazing lash technicians!

1 stars Customer since 2017

Friendly, professional attitudes. I love my lashes,. Their work is just amazing!

Amazing Lash Studio - Preston Park Village replied:

Thank you so much for your lovely review. Just wondering, what we need to improve on as you gave us only one star. Would love to hear from you so that we can work towards serving our clients better. Thank you! ALS-PLano

5 stars Customer since 2017

Stephanie does a remarkable job!!

Amazing Lash Studio - Preston Park Village replied:

Thank you so much for your lovely review! We appreciate it! Thank you for being a wonderful customer! ALS-Plano

4 stars Customer since 2017

Vanessa is great!

1 stars Customer since 2016

Terrible experience

Amazing Lash Studio - Preston Park Village replied:

Good morning Lotisha,

We are sorry you had a terrible experience with our Studio/Service. We take pride in giving the best customer service but we failed you. Please contact the Studio Director to let her know what happened so that we can correct/reprimand/improve our future services. Thank you! ALS-Plano/Jee Lee (Studio Director).

1 stars Customer since 2017

I have never been happy with my lashes ever since I started going here. Never once do I get complements from people about them because with in a week of application they are 90% gone. I wished I'd never filled out the ridiculous contract with this place. Not sure why I have issues with the lashes or the type of glue used at this location but I never have had issues with stand alone girls I have used in the past 10 years of having lashes applied else where. I definitely tell everyone that asks me about my lashes never to use Amazing Lashes unless you only want them on for a week. Wishing I'd never filled out contract with Amazing Lashes.

Amazing Lash Studio - Preston Park Village replied:

Hi Sandra,

Just left you a VM. I am sorry you are experiencing FALL OUT issues. We are working with new and better glue as of this week. Please give us a call today so we can take care of you and your next service will be on us. Thank you! ALS-Plano

4 stars Verified customer

I expected more of a result and I'm going back to add in some more to the sides because it looks short. She was super friendly and I had a great experience, I just had higher expectations going in so maybe that's my fault. I will be going back - it didn't deter me from ever wanting to do it again.

Amazing Lash Studio - Preston Park Village replied:

Thank you so much for your review. We appreciate your input. Please do communicate with us and we will do our best to deliver the results that you expect. See you soon and thank you for coming to our Studio!

1 stars Verified customer

Terrible experience with rude staff and the product lasts hardly a week.

Amazing Lash Studio - Preston Park Village replied:

We are sorry that you had a horrible experience with our staff. Our goal is to deliver the best customer service. Would like to speak with you and see exactly what we did and what needs to improved.

Our lashes should last 2/3 weeks depends on an individual's lashes/lash cycles/habits. We would love for you to come back and give us another chance.

Thank you and have a wonderful day!

ALS-Plano

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