I love Demi - she does an awesome job and I don't want anybody else to do my lashes but her.
However, management decided to change me to another stylist when Demi wasn't available
one day WITHOUT TELLING ME!
This is not o.k. I was happy to move to another day when I could have my favorite stylist, but
I was not given the opportunity to do so. They just arbitrarily changed my appointment.
I have asked for notes to be put in my file that said "do not change appt. without contacting."
Management overrode this.
The stylists are great - management, not so much.