77.4% would refer friends and family to us

1 stars Customer since 2018

My lashes look too fake

Amazing Lash Studio - West Village replied:

Hello marilyn, we are sorry to hear you do not like your lashes. Please give us a call 4699046290, thanks Dakota Stephens, Assistaqnt Studio manager

5 stars Customer since 2018

The staff is very helpful when trying to schedule an appointment. I never have trouble trying to schedule, even at last minute. Carmen is a doll --- I absolutely adore her. She will make sure your experience is enjoyable and QUICK.

Amazing Lash Studio - West Village replied:

Hello Sarah! Thank you so much for the review! We are so glad to hear you have had an amazing time here with us! We ca't wait to see you again! Thanks, Dakota Stephens Assistant Studio manager

3 stars Verified customer

I am not sure if my eyes are sensitive or what, but after receiving my first full set, my eyes were terribly red and irritated. I could not put my contacts in for a few days.

Also, I could tell that the woman putting my eyelashes on was taking her time and doing a good job with my right eye, but when it came time to start/finish my left eye, she rushed through and did not have enough time (I guess) to make them look even. When I sat up, she rushed me out the door and her next appointment was waiting in the lounge. When spending so much money on something like eyelash extensions, I would expect for quality service with adequate support and time given for the best experience.

I am going to give it another shot here in a couple of weeks, and I hope for a better experience!

Amazing Lash Studio - West Village replied:

Hello, I am so sorry to hear that your first experience went like this! We want all of guests to have a amazing experience every time with us! Please give me a call I would love to discuss it with you. Please call me anytime, Dakota Stephens, Assistant Studio Manager

5 stars Customer since 2016

Loved the one that did my lashes !

Amazing Lash Studio - West Village replied:

Hello Diana, thank you so much for the review! Thanks, Dakota Stephens, Assistant Studio Manager

5 stars Customer since 2018

Everything was amazing!

Amazing Lash Studio - West Village replied:

Hello Mallory, Thank you so much for thew review! Thanks, Dakota Stephens, Assistant Studio Manager

5 stars Customer since 2015

I love this salon. Everyone that there is always so courteous and helpful. I love my lashes.

Amazing Lash Studio - West Village replied:

Hey Valerie! Thank you so much for the review. We love having you as a member here with us! See you soon. Thanks, Dakota Stephens, Assistant Studio Manager

1 stars Verified customer

Canceled last minute on me.....

Amazing Lash Studio - West Village replied:

Hello! i do apologize we cancelled on you. We are working on all the call outs we have been having and to get those under control so this no longer happens. We would love to accommodate you for the inconvenience. Please give me a call at 4699046290. Thanks, Dakota Stephens Assistant Studio manager

5 stars Verified customer

The new master stylist, Ari, is AMAZING! I’ve been doing my lashes for awhile and couldn’t figure out why they wouldn’t stay on. One visit with her and I’ve still got (almost) a full set still on 2 weeks later! I am still in shock that they’re staying on so well. Keep her around! She is fast, efficient, sweet and professional.

Amazing Lash Studio - West Village replied:

Hello! Thank you so much for the review. We are glad to have you here at West Village! We cant wait to see you again :) Thanks, Dakota Stephens

5 stars Customer since 2018

My visit was great. I was nervous about getting eyelash extensions but Dakota went over everything before I went back and was very informative. Leslie did my lashes and she was excellent also very informative as well. She was patient and explained everything to me. I’m very happy with my lashes and I will be back. Thanks again for a wonderful experience.

Amazing Lash Studio - West Village replied:

Hello Jacqui!! We are so glad to hear you are loving your lashes and had a great experience with us! We are excited to have you as a member with us! We can't wait to see you again. Thanks, Dakota Stephens

2 stars Customer since 2018

I wish I would have asked for a more experience tech. I made the mistake of asking the lady doing my lashes how long she had being doing lashes and she said only three weeks. Since I was there for my first time, I wish I would have been told that she was brand new. I have only had them for 5 days and one eye is already almost totally bare.I wanted the GLAM style after seeing them on the tech her self but I felt like mine weren't near as full. I did not buy the wash or brush, but I did follow the care instructions and took careful measures to ensure they didn't get wet and they still fell out. Had I known that the lashes wouldn't even last a full weekend, I would have never got them done. I have many friends who love them and they look a lot better then mine. Not sure if it was the studio or the tech being so new that I had less than desirable results.

The tech was really nice and made sure I was comfortable the entire time.

Amazing Lash Studio - West Village replied:

Hello Lauren, I know we have seen you since this review. We were so glad to get you in to get your lashes fixed for you. We are so happy you were loving your lashes after. We hope to see you again! :) Thanks, Dakota Stephens, Assistant Manager

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