Went to location in Brooklyn to be measured after I had problems scheduling an at home fitting. Back to Brooklyn to try suit, suit needs fairly extensive alterations. Third trip to Brooklyn, wife picked up suit assuming all would be perfect. Suit fits worse now that when dropped off. Back to Brooklyn to drop off suit. Workers in the office confirm alterations we backwards, arms and legs were made shorter instead of longer. Back to Brooklyn to find suit fits this time. No sorry, no discount, just the door hitting my backside on the way out. Nice suit, not so nice service.