From the minute that I walked in, very anxious and worried with a sick kitten, the staff was amazing. I had called ahead and described the symptoms, and before even checking in, they took us straight back. The tech immediately did a quick assessment and within 5 minutes, Dr. Thomas was with us. Thankfully, we are back home with a healthy kitten. But from the front office staff to the vet tech to the doctor, we completely trust this hospital.