The staff is very friendly and knowledgeable. I even got a call the next day from someone checking on the dogs and how they were doing, especially since they had all rec'd several shots during their visit. I was impressed with the follow up.
My only negative comment is the hospital kind of smells. I know there's probably not much you can do about it since you've got animals coming in and out all day but that is my one negative comment about AM&SH.