98.1% would refer friends and family to us

1 stars Customer since 2018

I took my older Maltese in because she hadn't been eating. Dr. Smith ran bloodwork and diagnosed her with a gum infection and heart murmur. I was expecting bad news but Dr. Smith said with an antibiotic injection, steroid injection and fluid inserted under the skin that my dog should start feeling better and we could address the heart murmur and teeth cleaning. The next day, my dog couldn't stand or walk and by that evening she died. Dr. Smith gave me hope that my dog would improve and have a better quality of life. I am distressed and heartbroken. I am concerned that the treatment was too much for her body to handle and it just hastened her death. I feel the vet should have known better and should not have gotten my hopes up. On top of it all, she charged me almost $300. If I could have given zero stars I would have.

1 stars Customer since 2018

I brought my dog Annie in because I was concerned that she wasn't eating. I was expecting bad news but after running blood tests, Dr. Smith told me that with an antibiotic injection and a steroid injection in addition to injecting some fluid under the skin, she would start feeling better and we could address some of the other problems she had. She gave me hope that Annie would improve. The next day, Annie couldn't even stand up and she died that night. I am so distressed and heartbroken. On top of it all, I was charged almost $300. I feel that a properly trained veterinarian would have given a more accurate diagnosis and not given me hope when there was none.

Animal Medical and Surgical Hospital replied:

Jan, I am so very sorry to hear about Annie's passing. It is always so painful to lose a loved pet. After speaking with Dr Smith, she said that Annie was very sick and very old. She had significant heart disease, dental disease and she was very malnourished. She did recommend medication and chest X-rays but they were declined and she did not want to press Little Annie too hard. She did talk to you about the extreme dangers of heart failure and the concern for her being so thin. She wanted to make sure that the remaining time that you had with her was as good as it could be. All of our hearts are breaking for you. Dr Smith is an excellent doctor who did what she could with a very sick little dog. I would be happy to talk to you further about this. Please, let me know how I can help and if you would like to talk. Cheryl Pfeffer, DVM, CVA

5 stars Customer since 2015

An excellent place to have a pet cared for. And, Nikki is tops as a groomer!

5 stars Customer since 2018

Your staff is absolutely WONDERFUL. My cat's health issues were identified and she received the help she needed. I would recommend Dr. Danner to absolutely anyone.

5 stars Customer since 2017

Always a great experience. Very happy to use AMSH.

5 stars Customer since 1997

Staff is very nice and helpful. Love dr Danner!

5 stars Customer since 2010

Excellent staff and doctors

5 stars Customer since 2018

Love the staff! We had an emergency with our momma cat and her pregnancy and momma cat and all 5 kittens are alive and happy today!!

5 stars Customer since 2016

Great doctors and staff. Everyone is kind and always very helpful.

5 stars Verified customer

Our visit was good.