I had a pleasant experience at the spa. I greatly appreciated that they were able to get me in on short notice (I called the morning of), and they were flexible when I called back a couple of hours later to change my appointment to an hour later due to a change in my schedule. The facilities are neat and clean, and while I had a problem with the lock of the first locker, I was able to use the locker next to it. The massage, itself, was wonderful! Rafael was great and I felt much more relaxed after my appointment. I will definitely consider returning in the future.