I was first excited that the location was closer to my house. I get there and start my laser hair treatment. I mentioned to her several times that I did not feel she was hitting all the spots and she was missing areas. I felt she was the professional and didn't want to nag so I left it alone. Once finished, she informs me that we were on the wrong machine for my skin type the whole time and NEXT time I needed to make sure I was on a different machine. She said to check to see if the results for this time worked due to the machine. That is NOT what I am paying for. I would have rather rescheduled for another time than work with a machine that isn't right for my skin. This isn't fair for me. I feel like the session should be free due to the professionalism lost by your staff.