Worst experience. I informed the doctor I was there for a filling and I had discomfort and pain. As much as I explained that I understood I had not done my yearly cleaning. The doctor wouldn’t listen to me, ended up doing a cleaning in which made my pain and discomfort worse. She refused to do the filling. I kept signaling that it was hurting when she was working on the teeth that I needed the filling and she ignored it. I thought I was getting the filling after she finished and she walked out, the dental assistant than explained that she was done. I than asked if she was going to do the filling and she explained i needed another appt. and they would give me at the front a receipt with the prices for the next appt. I could see on the dental assistant face the shame and embarrassment she felt while telling me, there was nothing she could do to help me.
Not only I arrived in pain but, my pain had worsened. I was not given anything for the pain. Thankfully, I was able to made a late appt with another Dentist and helped me. I don’t recommend anyone to give this office and doctor any time.
Hi! Thank you for taking the time to write a review for us . Although it's difficult to hear the not-so-good experience, we appreciate you sharing it so that we can improve moving forward. Upon review of your visit, we did see that your appointment was made for first-time comprehensive exam, x-rays, and cleaning. Regarding your discomfort and pain, it could had been for the recommendation made by the doctor to see an endodontist specialist. The office always wants patients to go where they are happiest and we are glad you found a dentist that you feel comfortable with. We wish you the best of luck in your future dental care.