I have never experienced a customer experience quite like AVC. Everyone was knowledgable, helpful and kind. My only complaint is that I went in for a contact lens exam, which went great. However, I was told over the phone by Jan that the exam was about $100, which is what I cam prepared for, however, when I went to the front desk to pay there was also a charge for a fitting, which I was never informed about before coming in or during the actual fitting.
Hi Stephen, I apologize for any misunderstanding. The regular exam is $105, which checks the health of your eyes and the refractive status. Fitting contacts involves different measurements and tests. The additional fee covers that as well as all the follow-up visits and any necessary changes. I'm sorry there was some confusion. I'm guessing that the receptionist may have thought that you were asking about the cost of a standard exam, and not the additional contact lens fitting. In any event, I apologize for the mix-up, and hope the contact lenses work well for you.