83.5% would refer friends and family to us

1 stars

My BMW X-5 was missed diagnosed and not properly put back together. It cost the same price as going to the BMW dealship, but in the neighborhood so I made the mistake of giving them a try. The BMW dealership finally fixed the problem because they have the correct equipment and subject matter experts to actual diagnose the problem and fix it correctly. I learned my lesson taking my car to these guys at American Service Station who shot from the hip and when to a online service tech to help them try to figure out the problem. They refused to refund money after failing to fix the problem but charged for work not authorized. It cost me double going to these guys to practice and screw-up on my car. I final have learned and carried it to the dealership to get it correctly diagnosed and fixed.

1 stars Verified customer

Are you kidding me in your pricing? That was such a rip off. I will NEVER use your services again! Don't bother sending coupons!

5 stars Verified customer

I had about 20 minutes before an early morning meeting one day. I was looking for a place to get my emissions done. You were the only place open early! I was in and out in time for my appt. Great job!

4 stars Verified customer

I brought my vehicle in due to a noise while going over bumps and as a follow-up to an alignment that was not to my satisfaction. The technician found warped rotors, one of which had a severe crack. I was grateful they found this issue as it could have been much more serious down the road. After much diagnosis they also found and corrected the mysterious source of my suspension noise. Turned out it was under-torqued fasteners on the strut towers. -1/2 star because they forgot to check the alignment afterwards but they were honest about forgetting so I appreciated that.

4 stars Verified customer

neat but could use a little more comfortable sitting.

America's Service Station - Woodstock replied:

Thanks for the feedback we look forward to your next visit

3 stars Verified customer

It was somewhat confusing. And almost a problem.

It is OK they got the work done fast.

America's Service Station - Woodstock replied:

Thanks for your feedback we look forward to your next visit

1 stars

there is no way 107 people went in that store and they were nice to them, notice they have 107 reviews for 5 stars , they must have been all men ,NOT WOMEN,

1 stars

alice you are right , they act like idiots trying to get you to spend more money, they dont hound the men in there waiting like they do the women, the men tell em how it is . they probably tell them they are stupid just like we should do when they disrespect us. one day they will mess with the wrong woman , she will let em have it right then and there. maybe another mystery shopper , i hope they close em doooooown. REAL MEN KNOW EXACTLY HOW US GIRLS ARE TO BE TREATED.

1 stars

I HOPE YOU NOTICE ALL THE GOOD REVIEWS ARE FROM MEN!!!!!!! THEY THINK US WOMEN ARE STUPID , GO ON IN THERE YOU WILL SEE THE RUDEST MEN ON THE EARTH, *S*E*R*I*O*U*S*L*Y*

IF YOU WANT TO FEEL LIKE WHALE CRAPP ON THE BOTTOM OF THE OCEAN AND YOU ARE FEMALE , GO TO AMERICAS SERVICE STATION ON TOWNLAKE PARKWAY- EAGLE DR .

4 stars Verified customer

I was there for an oil change and tire rotation.....yet they recommended a new fuel filter. Now, how do they know I need a new one? My husband ran a diagnostic on my vehicle...not a thing wrong with it! And besides.....how would they even know.....I had taken my vehicle through inspection and it passed with flying colors.....I wish they would ONLY recommend repairs when actually needed! THEN I would be more inclined to believe them. The office is excellent,other than the above mentioned problem.....Always curteous and the office is always clean. I recommend it,just don't believe all you hear. Be an informed consumer.

America's Service Station - Woodstock replied:

Your fuel filter is recomended to be replaced by the manufactor on mileage intervalls this is usally replaced every 30k to ensure you get the best fuel economy possible it also helps to protect the fuel pump ect.